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MAC FS is committed to ensuring that the principle of treating customers fairly (TCF) is applied in all areas of our day to day business activities.
In adopting the principle of TCF we recognise that the fair treatment of our customers is about adding value to the service we offer by aiming to:
>> Protect the interests of our customers at each stage of the product life cycle, from promotion right through to after sales service.
>> Meet as best we can the unique needs of each customer by offering a transparent, efficient and professional service and constantly reviewing our service to identify areas for improvement.
>> Your first meeting with us is completely free of charge, including free pension, mortgage, protection and savings/investment reviews.
>> You will have a choice of how we get paid for our services, either by fee or commissions, which will be explained in detail at our free initial meeting.
>> Our aim is to strike up a long term relationship with our clients and to continually offer them the best possible advice, being independent means that we work for you and research the market to find you the most appropriate financial solution to match your identified financial need.
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